Everything you need to know before your first Unrolled delivery.
Fish is sourced and cut the same morning your kit is delivered — never more than a few hours before it leaves our kitchen. It's packed at a safe temperature and should be eaten the day it arrives, or within 24 hours if refrigerated immediately.
We currently deliver by courier within select Charlotte neighborhoods: Myers Park, Eastover, Cotswold, Elizabeth, Dilworth, and South End. Enter your address at checkout to confirm you're in range — we're a small, local operation and hope to expand beyond these neighborhoods over time.
Our kits contain fish, shellfish (in some add-ons), soy, and sesame. Rice is seasoned with rice vinegar and may contain trace gluten from soy sauce — we offer a tamari swap on request for gluten-sensitive orders. Full allergen details are listed on each kit's order page.
No bamboo mat needed — handrolls are shaped by hand. We recommend having a clean plate, a damp towel for your fingers, and your favorite plating dish nearby. Folding instructions come with every kit.
Refrigerate everything immediately at 40°F (4°C) or below. Fish and rice are best enjoyed within a few hours of arrival, and no later than the following day. Nori should stay sealed and dry until you're ready to roll.
We're planning to let you swap or remove fillings and add extra nori or sauces when you order. Exact customization options will be confirmed closer to launch.
Yes. Our short-grain rice is seasoned with rice vinegar, sugar, and salt before it's packed, then cooled to the right rolling temperature — no extra prep needed on your end.
We're evaluating a recurring "Handroll Night" subscription for regulars, with the ability to pause, swap kits, or cancel anytime. Join the waitlist and we'll let you know if we launch one.
Contact us within 24 hours of delivery and we'll issue a full refund or send a replacement kit, no questions asked. Message us on Instagram @unrolledclt or through our contact page.